2025 Malaysia Well-being@Work© Index Report

Introduction

Well-being@Work^© Index

The Malaysia Well-being@Work© (W@W©) Index is the first unified, validated measure of workplace well-being, assessing Psychosocial Risk, Psychosocial Well-being, and Psychological Safety of employees. Additionally, it incorporates Self-Esteem as a supplementary factor in workplace well-being.

Aligned with ISO 45003, the UN Sustainable Development Goals (SDGs 3 & 8), the International Labour Organization's Workplace Well-being Goals, and ESG Social Goals, it also adheres to Malaysia’s OSH Act (Amendment) 2022.

The W@W© Index is gathered directly from employees within organizations. Employees access their results through the Psych Me App, while organizations and managers utilize the PsychMe Dashboard. Data collected across workplaces feeds into the World Well-being@Work© Dashboard, providing a comprehensive World Well-being@Work© Index Report.

This global-first report offers insights, trends, and actionable recommendations to drive workplace well-being, setting a new standard for nations worldwide.

The Well-being@Work^© Index is a global first. It is a unified and validated 10-minute diagnostic tool which measures

Psychosocial Risk

How much stress or pain employees experience at work

“What’s Causing Chaos In Your 9 To 5?"

14 Items 20 Risk Factors

Psychosocial Well-being

How well employees are managing their stress or pain

“Are You At Your Best State to Score Goals?”

14 Items 3 Well-being Domains

Psychological Safety

How safe employees feel to take positive action and be brave

“Do You Feel Safe To Be Brave?”

7 Items 4 Safety Domains

2025 Malaysia Well-being@Work^© Index Overview

Findings: The Malaysia W@W^©Index for 2024 has decreased by 3% since 2023. Psychosocial Risk score has increased by 6% from 34% to 40%, Psychosocial Well-being score has stayed the same at 62% and Psychological Safety score has decreased by 2% from 66% to 64%.

VIEW REPORT

The State of Workplace Well-being in Malaysia

Index

The 2024 Malaysia Well-being@Work^© was at 62%, this represents a decrease of overall Well-being by 3% since 2023.

Gender

Female employees (60%) reported a lower W@W^© Index compared to male employees (63%) by 3%.

Age

Employees in the 18-30 yrs age group had the lowest W@W^© Index at 60% while employees who are above 60 yrs were at 70%.

Job Level

Non-executive employees (58%) have the lowest W@W© Index compared to General Managers (69%) by 11%.

Tenure

In 2024, employees of 1-3 yrs tenure (61%) reported the largest decrease in W@W^© Index scores by 3%.

Why This Report Matters

Track Year-on-Year Trends

Understand how workplace well-being is changing, with insights on Psychosocial Risk, Psychosocial Well-being, and Psychological Safety.

Demographic Insights

See how all three Well-being@Work© measures vary across gender, age, job level, and tenure, helping identify vulnerable groups.

Workplace Challenges & Risks

Gain a clearer picture of rising concerns in stress levels, well-being, and psychological safety.

Actionable Recommendations

Access expert-driven recommendations to improve workplace well-being.

Who Should Read This Report

Government & Regulators

Understand the state of workplace well-being to guide national policies.

CEOs & Business Leaders

Gain strategic insights to improve ESG & workplace culture.

HR & Well-being Practitioners

Shape policies that drive a culture of well-being.

Employees & Advocates

Learn how workplace well-being is evolving and advocate for change.

Quotes from Author and Partners

Hetal Doshi

CEO of O-Psych

"Workplaces drive economic growth, but if we neglect well-being, we face a human crisis. Progress means nothing if people are burning out, breaking down, or being left behind. The 2024 Malaysia Well-being@Work© Report reveals a stark reality. Well-being is in decline, with the most vulnerable groups being women, younger employees, junior staff, and those with lower tenure, bearing the brunt of it. Organizations must benchmark against the Well-being@Work© Index, while leaders and practitioners must elevate their Well-being@Work© literacy and skills. The future of high performance and thriving economies depends on our ability to achieve results without sacrificing human well-being or team dynamics."

Michele Kythe Lim

President & CEO

Institute of Corporate Directors Malaysia (ICDM)

"The 2024 Malaysia Well-being@Work^© Index Report proves that employee well-being isn’t just a perk—it’s the engine of performance, engagement, and innovation.ICDM urges organisations to use the W@W© Index for benchmarking, adopt best practices, and foster open communication. We remain committed to empowering leaders to build thriving workplaces where people and businesses can truly excel."

Sheikh Farouk Sheikh Mohamed Al-Bajrai

Chief Executive

Malaysian Employers Federation (MEF)

"The pursuit of wellness is both personal and collective. It means providing a safe workplace, innovative strategies for lifestyle change, and supportive public institutions. Through the Well-being@Work^© Index, MEF partners with O-Psych to measure and benchmark workplace well-being, providing data-driven insights that empower organizations to drive meaningful, sustainable improvements."

YB Chong Chieng Jen

Chairman of National Institute for Occupational Safety and Health (NIOSH) Malaysia

"Healthy minds create safer workplaces. At NIOSH, we emphasize the importance of managing occupational psychosocial risks to enhance well-being, productivity, and overall workplace safety. We support initiatives like the Well-being@Work© Index that contribute to workplace improvement, fostering a healthier and more resilient workforce."